Confirm new inquiries
Customers can receive a clear acknowledgment while your team prepares the next response.
Product Customer follow-up
Consistent communication for Fire and smoke damage restoration
Make professional follow-through part of the process.
Connect customer calls, intake details, conversations, follow-up, and activity reporting in one managed system. Configured confirmations and follow-up support your team from the first inquiry through estimate activity and completed work.
Product preview
Antigenic ServicesCustomer follow-up
Customer activity
Inquiry confirmed
Team follow-up
Next step due
Conceptual product preview. Final configuration reflects your business.
What it does
A focused part of one connected customer system.
Keep estimates visible
Follow-up steps remain connected to the opportunity instead of depending only on memory.
Fit your process
Antigenic configures communication around the stages and responsibilities your team uses.
How it connects
The handoff stays clear from one step to the next.
Collect the property location, incident timing, affected areas, current access status, and the best contact method.
A customer submits an inquiry or requests an estimate.
The configured confirmation is sent.
Your team sees the conversation and handles the next step.
Part of the complete managed system